It’s only days after the XBox 360 launch, but already stories of crashes and the Black Screen of Death are cropping up across the Internet. On sites like XBox-Scene.com, users are posting stories of crashes during gameplay and on start up, hard drive failures, and other problems.
Reuters held a telephone interview with Microsoft spokeswoman Molly O’Donnell, who said “We have received a few isolated reports of consoles not working as expected…With any launch of this magnitude, you’re bound to see something happening.” ([a]http://go.reuters.com/newsArticle.jhtml?type=technologyNews&storyID=10381039&src=rss/technologyNews[aa]read the full Reuters article[/a])
Microsoft has been offering their toll-free troubleshooting service (1-800-4MY-XBOX), and claims they will repair or replace any defective units. One problem already has a reported low-tech fix — simply moving the power supply a few inches off the ground has supposedly helped some gamers.