HP Photosmart Pro B9180 Printer | 
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| Brand: Hewlett-Packard
Category: CE
List Price: $800.00
Buy New: $615.00
You Save: $185.00 (23%)
New (15) Used (1) from $450.00
Rating:  58 reviews
Media: Electronics
Autographed: No
Memorabilia: No
Operating System: Microsoft Windows Millennium Edition
System Memory: 64
Modem: None
Shipping Weight (lbs): 49
Dimensions (in): 26.5 x 23.5 x 9.5
Warranty: 1 year warranty
MPN: B9180
Model: B9180
UPC: 882780360518
EAN: 0882780360518
ASIN: B000GWMK8C
Release Date: September 7, 2006
Availability: Usually ships in 1-2 business days
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| Features:
| • | Professional-grade photo printer | | • | Enjoy up to 4,800 optimized dpi color (up to 4,800x1,200 dpi) when printing from computer | | • | Windows and Mac compatible | | • | Ethernet network compatible | | • | 1-year limited manufacturer's warranty |
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| Editorial Reviews:
Product Description
The HP Photosmart Pro B9180 Photo Printer delivers exceptional image quality and the best photo performance on the market. HP Vivera pigment ink technology, combined with the printer's professional colors, enables accurate and consistent color reproduction. HP's third-generation gray ink is more neutral than ever before, allowing for exceptionally smooth transitions and detail. Eight individual high-capacity ink cartridges enable high-volume printing with efficient printing speeds producing 4x6 inch photos in as fast as 10 seconds and 13x19 inch photos as fast as 1.5 minutes ideal for professional photographers and advanced amateurs. Users can print exceptional photos on digital fine art media including canvas, photo rag, watercolor, stiff pre-matte and film up to 1.5-mm thick, as well as improved HP Advanced Photo Paper. System Requirements - Microsoft Windows 2000 Professional, XP Home, XP Professional, XP64, Mac OS X v 10.2 and higher, USB 2.0 and optional Ethernet Dimensions - Width 26.6 x Depth 16.9 x Height 9.2 inches Weight - 37.7 pounds
Amazon.com Product Description
The HP Photosmart Pro B9180 Photo Printer is an ideal solution for the amateur or professional who demands exceptional image quality. Utilizing HP Vivera pigment ink technology, combined with the printer's professional color selection, the printer provides for accurate and consistent color reproduction. HP's third-generation gray ink is more neutral than ever before, allowing for exceptionally smooth transitions and detail. Eight individual high-capacity ink cartridges enable high-volume printing with efficient printing speeds producing 4-x-6-inch photos in as fast as 10 seconds and 13-x-19-inch photos as fast as 1.5 minutes. Users can print exceptional photos on digital fine art media including canvas, photo rag, watercolor, stiff pre-matte, and film up to 1.5-mm thick, as well as improved HP Advanced Photo Paper. Compatible with Windows 2000 Professional and later and Mac OS X v. 10.2 and later operating systems, the printer features a speedy USB 2.0 data connection and is backed by a 1-year manufacturer's limited warranty. Measuring 26.6 x 16.9 x 9.2 inches, the printer weighs only 37.7 pounds. What's in the Box
HP Photosmart Pro B9180 printer, HP 38 ink cartridges (including black, matte black, gray, cyan, magenta, yellow, light cyan, and light magenta), HP Photosmart Premier software CD, quick start booklet, user's guide, and power cord
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| Customer Reviews: Read 53 more reviews...
 Don't make the mistake! January 1, 2009
Bob Shaw (Fairmont, WV USA)
4 out of 4 found this review helpful
I wanted a fine printer to print my photos of a recent trip to England and Wales. I researched many printers & bought the B9180 in July 2008. It printed beautifully. But within 2 months I received the error message to replace a faulty printhead. I did, but the message didn't change. The HP support person was so helpful, and I did receive a replacement printer (2 weeks ago). Tonight I set up the new printer, carefully as usual. Immediately the error message came on to remove caps & install printheads (I already had). Then the error message changed to "replace faulty printhead." I've had it! Next step is to get a refund.
Don't let the fine look of this printer sway you. It's not the product I expected.
 Express Exchange Warranty Program December 4, 2008
Dean Johnson (Seattle, WA)
4 out of 4 found this review helpful
The express one-day warranty program is a joke. HP will only honor the warranty if they have a refurbished one available to send you. If they don't, you wait until they do! Of course, your customers will surely understand that.......
 Good but not good enough November 27, 2008
M. Boroomand (Maryland)
4 out of 4 found this review helpful
I owned HP B9180 for a year before I got tired of power cycling and ink usage so I replaced it with cheaper but equally nice if not better Epson Photo 1400! This printer produces acceptable quality prints but I did not like the gloss differential it created on semi-matte and glossy finish also printer sharpness was not as good as Epson printers. The other thing I did not like was power cycling of the printer which I never figured why it was happening!! each time it happened I had to disconnect the printer from power and wait 30 second then connect the power cord back to the printer, well you might think that is not a big deal!! but the fact is! each time you disconnect power from printer it looses its color calibration so you have to that again and that means more ink gets wasted!!
The other thing I did not like was that you have to leave the printer on all the time for the printer to maintain its health so everyday printer shoots some more ink through its print heads and that expensive ink just gets wasted again, on the top of it since printer does not have user replaceable waste tank sooner or later you get your sponge pads saturated with ink and that will cause a premature print head failure.
I also did not like the default setting of maintenance software coming on to tell you buy more ink while that ink cart still had 20% ink left in it!
Good Prints. Shameful Customer Service. November 11, 2008
WaryConsumer (United States)
3 out of 3 found this review helpful
I purchased the B9180 less than one year ago and also purchased the NEXT BUSINESS DAY customer care package. The unit did make good prints during that time but failed mechanically under fairly light usage. Then ownership of this printer led to the worst customer service experience I have ever encountered. A call to the support line (call center in India) led to one and a half hours of excruciating pointless documentation of irrelevant details such as the lot number and product number from all 8 color cartridges. The only troubleshooting consisted of asking me to cycle the unit off and on. A Customer Service Order was finally issued for replacement of the defective unit, but the actual replacement unit was shipped for delivery several days later, not for NEXT BUSINESS DAY as the care pack contract states. When I called to ask about the delay in violation of my contract, the customer service rep just told me "not to worry" and to wait or to "call the corporate number" to complain.
Carefully consider ink cost/consumption November 7, 2008
J. Chapman (Missoula, MT USA)
7 out of 7 found this review helpful
I'm an artist; I need to print documents and, occasionally, small prints of my work. After my Epson 1280 died, I did loads of research comparing Epson to Canon to this printer, and bought the HP Pro B9180. I've had it about 9 months, and in that time the printer has seen very light use - about one document a week, and some color photo/art prints once a month or less. I've left it on continuously, as recommended, and replaced all the inks as they ran out about 2 or 3 months ago.
A week ago, the printer indicated problems with faulty printheads. I called HP support (which is absolutely fantastic) and we went through various tests while the printer claimed a variety of printhead malfunctions (the errors it reported changed frequently). HP sent me out two new printheads, which I replaced yesterday; after half an hour of making lots of noise - presumably initializing and calibrating - the printer is showing 1% ink left in the Matte Black cartridge, which had more than 50% ink at the beginning of the week. Other cartridges are also significantly depleted during all this malfunctioning.
Given the $30+ per cartridge, I spent ~$250 several months ago in replacing all the cartridges then, and NOW need to replace several right away due to this printhead problem (it probably consumed about $100 worth of ink this week trying to find its brain)...the others will likely need replacing before the printer hits its one-year-old mark. That means $500+ spent on ink in just one year, for VERY light use. As a self-employed small businessperson, that cost hit is significant and prohibitive.
I'll be researching the current Epson and Canon printers, because I cannot afford to feed this beast.
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